Company

Social interaction, work, conversations about ideas design and function.  How do you convert social interaction into a design rich and engaging experience?  ’Why should I care?’ – someone might ask. Online presence is not just a place to communicate, it is your corporate brand’s interactive and social experience.

iSmarts  has built a record of success designing and delivering creative technology solutions for our clients. We create solutions to complex business issues with web-based technologies specializing in creative marketing solutions, rich-media, social networking and online community tools, we-app design, business strategy.

Our team includes creative designers, business strategists, marketers, and software architects who are passionate about how today’s web can change the tomorrow we live, work, and play –  through WEB2.0 social networking, RSS, XML, personalization, wikis, blogs.

Network

Built for reliability, accessibility, and redundancy, the iSmarts network assures continuous availability of your service, guaranteed.

Data facility

iSmarts data facility is located in a secure, carrier-class data centre at 151 Front Street West, Canada’s premier telecommunications hub, located in downtown Toronto. Home to more than 150 telecommunications enterprises, it is one of North America’s most connected buildings. The key benefits include: 

• Mission critical infrastructure for power, environmental control, and network connectivity.
• Redundant high-capacity UPS and generator systems to ensure continued supply of electrical power in the event of extended utility power outage.
• Enhanced round-the-clock physical security, video monitoring, and electronic access control to the premises.
• Easy access to a virtually limitless supply of Internet bandwidth. 

Network connectivity

The iSmarts network enjoys multi-homed high-capacity redundant fibre optic connectivity to the Internet backbone through multiple Tier-1 Internet transit providers.Through PremiereHub  iSmarts has peering agreements with KORAX networks and major Internet service providers across Canada, the U.S. and Europe, to allow for the quickest access, from the most locations, to the web sites it hosts.

WHY Choose iSmarts

1. Canadian

iSmarts Interactive  is a 100% Canadian privately owned corporation. All our staff are located in Canada; all our services operate from data facilities located in Canada; and all data, including customer records and files, reside on servers physically located in Canada.

2. No outsourcing

We do not outsource any aspect of our operations or our customer support. All iSmarts Interactive services are built, maintained and supported in-house by our own staff.

3. Answers

We have in-depth knowledge of the technologies involved, from the proper configuration of server software, to the details of the underlying networking protocols. This allows us to diagnose problems rapidly, and provide detailed answers to your questions.

4. Not a reseller

We own our network and our server infrastructure. This means we have full control, as well as full responsibility, over our infrastructure and its proper operation. Many hosting providers, despite how they present themselves, exist in name only, and they merely rent and resell space on servers owned and operated by other companies.

5. Consistency

We provide a well-run, closely monitored, stable, predictable environment, with no surprise changes. Changes which impact service functionality are extremely rare, and are announced well in advance to all affected clients.

6. Service choice is easy

iSmarts Interactive offers a straightforward and easy to understand package structure, making ordering, upgrades, and downgrades a simple affair. We don’t present a confusing array of similar-looking packages, or force you to choose between packages differentiated by arbitrary feature combinations.

7. We’re here

We won’t keep you waiting. We answer the vast majority of support enquiries within minutes, and the rest in hours, not days, even for unusual requests.

8. Flexibility

We’re easy to work with, we’re flexible, and we’re fair.

9. Focus

We are focused on our core service, web and email hosting, and we do it well. Providers who try to do “everything” often do nothing particularly well.

10. Stability

iSmarts Interactive has been in business since 1998, and has been financially solid, stable and independent throughout its history.

11. The highest service standard

We provide services which are critical to your business, and we charge fair and reasonable rates that allow us to maintain a high standard of service. We don’t seek to compete with “budget hosts”. We value quality, reliability, and long term client relationships, rather than rapid growth through high volume customer acquisition.